Terms of business for private customers
Orders will only be shipped after we received the full payment of invoice total. Payments can be done either by bank remittance or by "paypal" to "email@example.com".
Products will be shipped within 2 days after receiving payment.
Shipping cost withing Europe countries is 5.80 EUR (incl. VAT) per order and 6 EUR (no VAT) for oversea countries for all small items and orders up to 1kg. In case of higher actual shipping cost we will immediatly ask you for surcharge before shipping, in this case you can also cancel the order and payments will be returned as soon as possible.
Impossibilty of delivery:
If any ordered article can't be delivered within 7 days the customer can cancel the order and received payments will be refunded within 7 days.
Warranty will be granted according to German law of BGB (2 years warranty). Light variations in colour and shape of delivered items are not case of warranty, they are caused by handycrafted production. Later deforming of wooden articles may also be result of the used natural material and environmental influences (temperature and humidity). For this reason warranty can only be claimed if the deformation is very strong and obviously caused by inferior raw materials.
You can cancel the order within 14 day after receivng the goods. No matter what reason, please send an email in advance to inform us, then send the original packed goods back to us, the shipping costs are on your behalf. Your payment will be refunded after we receive the returned goods.
The cancellation adress is:
LeBaoLong - Der fröhliche Drache e. K.
Fax: +49-89-89 89 14 90
The place of performance is Regensburg, Bavaria. The law of
the Federal Republic of Germany shall apply.